Privacy Policy
Effective Date: September 23, 2026
Last Updated: [September 20, 2026]
Bate Consulting, LLC, doing business as The Forged Phoenix (“The Forged Phoenix,” “we,” “us,” or “our”), respects your privacy and is committed to protecting the personal information you choose to share with us.
This Privacy Policy explains what information we may collect, how we use it, when it may be shared, how long we retain it, and the choices and rights available to you.
The Forged Phoenix is based in Oakland County, Michigan, and primarily provides virtual wellness services through platforms such as Zoom and telephone. By using this website, submitting a form, booking an appointment, making a purchase, subscribing to communications, or otherwise interacting with The Forged Phoenix, you acknowledge the practices described in this Privacy Policy.
Information We May Collect
We may collect personal information that you voluntarily provide, including:
Name
Email address
Telephone number
Billing and transaction information
Appointment and scheduling information
Information submitted through contact, booking, or intake forms
Information provided when purchasing a service, program, class, or digital offering
Information shared during communications with us
Service preferences and communication preferences
Information voluntarily shared during wellness sessions, including emotional, personal, or wellness-related information
Information included in testimonials, reviews, or other content you voluntarily submit
We may also automatically collect certain technical and usage information when you use our website, including:
Internet Protocol address
Browser type and version
Device type
Operating system
Pages viewed
Referring website or source
Approximate geographic location
Date and time of website visits
Time spent on the website
Website interaction and navigation data
Cookie identifiers and similar technical identifiers
This information may be collected through cookies, analytics tools, website functionality, and third-party service providers.
How We Use Your Information
We may use personal information to:
Provide, administer, and improve our services
Schedule, confirm, and manage appointments
Process payments and maintain transaction records
Respond to questions, requests, and inquiries
Send appointment confirmations, reminders, and service-related communications
Communicate about programs, services, classes, purchases, or events
Deliver requested resources or digital content
Manage client relationships and service participation
Understand and improve website use and the client experience
Maintain business, accounting, tax, and financial records
Prevent fraud, misuse, unauthorized activity, or security incidents
Protect the rights, safety, and property of The Forged Phoenix, our clients, and others
Comply with legal, regulatory, tax, accounting, and law-enforcement obligations
Send marketing communications when you have chosen to receive them
Enforce our agreements, policies, and terms of service
We do not use personal information for purposes that are materially different from those described in this Privacy Policy without providing appropriate notice or obtaining consent when required by law.
Health and Wellness Information
The Forged Phoenix is a complementary wellness practice. It provides wellness education, energy-based practices, emotional wellness support, Qigong, guided self-reflection, and related services.
The Forged Phoenix is not a HIPAA-covered entity and is not acting as a HIPAA business associate. Accordingly, health or wellness information shared with The Forged Phoenix is not protected by HIPAA solely because it is shared with us.
Information you provide to The Forged Phoenix is protected under this Privacy Policy and applicable Michigan law, as well as other applicable laws that may apply based on your location or the nature of the information.
The Forged Phoenix does not provide medical care, mental health treatment, psychotherapy, diagnosis, or emergency services. Information shared with us should not be treated as a substitute for care from a licensed healthcare or mental health professional.
Please avoid submitting highly sensitive medical information, medical records, treatment details, or other sensitive health information through general website contact forms or unsecured email unless it is reasonably necessary for your inquiry or service.
Consumer Health Data
Some information you voluntarily provide may constitute “consumer health data” or a similar category of sensitive personal information under applicable state law. This may include information relating to your physical or mental health, emotional well-being, symptoms, experiences, treatment-related information, health-related interests, or attempts to obtain wellness services.
For clients residing in Washington or Nevada, The Forged Phoenix intends to handle applicable consumer health data in accordance with applicable state privacy requirements, including the Washington My Health My Data Act and applicable Nevada consumer health data and privacy requirements.
Categories of Consumer Health Data We May Collect
Depending on your interactions with us, consumer health data may include:
Information about emotional well-being, stress, grief, burnout, or trauma-related experiences
Information about physical or mental health that you voluntarily provide
Information about symptoms, concerns, or wellness goals
Information relating to your use or requested use of wellness services
Information included in intake forms, appointment forms, or client communications
Information about the services, programs, or classes you request or purchase
We do not require you to provide more sensitive health information than is reasonably necessary to respond to an inquiry or provide the requested services.
Purposes for Collecting and Using Consumer Health Data
We may collect and use consumer health data only as reasonably necessary to:
Respond to your inquiry
Schedule and provide requested wellness services
Communicate with you about appointments, programs, or services
Customize or prepare for a requested session
Process payments and administer your client relationship
Maintain appropriate business and service records
Comply with legal obligations
Protect the safety, rights, and property of The Forged Phoenix, our clients, and others
Sale, Advertising, and Sharing of Consumer Health Data
The Forged Phoenix does not sell consumer health data.
The Forged Phoenix does not use consumer health data for advertising, targeted advertising, or cross-context behavioral advertising.
The Forged Phoenix does not share consumer health data except with service providers whose involvement is reasonably necessary to operate the business or deliver requested services. These service providers may include scheduling, payment processing, website hosting, email, video conferencing, forms, analytics, and file-storage providers.
Where required by applicable law, consumer health data will be shared only with appropriate consent or other lawful authorization. Information may also be disclosed when required by law, court order, legal process, or to protect rights, safety, or property.
Consumer Health Data Requests
Subject to applicable law and permitted exceptions, you may request to:
Confirm whether we collect or process consumer health data about you
Access consumer health data we maintain about you
Request information about the categories of consumer health data collected, the purposes for collection, and the categories of service providers or other recipients with whom it may be shared
Request deletion of consumer health data
Withdraw consent for the collection or sharing of consumer health data where consent is the basis for that processing
Request correction of inaccurate information where required by applicable law
Requests should be submitted to amanda@theforgedphoenix.co. We may need to verify your identity before completing a request.
We will respond to a request within 45 days of receipt, unless applicable law permits a longer period. If additional time is reasonably necessary, we may notify you of the reason for the extension and the expected response date.
If we deny a request in whole or in part, you may appeal the decision by replying to the written denial or submitting a written appeal to amanda@theforgedphoenix.co. We will review the appeal and provide a written response within 45 days of receiving it, unless a longer period is permitted by applicable law.
If an appeal is denied, the response will identify any available method for contacting the applicable state Attorney General or other regulator, including:
Washington Attorney General: https://www.atg.wa.gov/file-complaint
Nevada Attorney General: https://ag.nv.gov/Complaints/File_Complaint/
The rights described in this section apply only to the extent provided by applicable law and may be subject to lawful exceptions, including retention required for legal, accounting, security, dispute-resolution, or other legitimate purposes.
Payments
Payments may be processed through Stripe or another third-party payment processor.
The Forged Phoenix does not generally store complete payment card numbers or security codes directly. Payment information is processed according to the privacy and security practices of the applicable payment processor.
We may retain transaction information such as:
Name associated with the transaction
Date of purchase
Amount paid
Service, program, or product purchased
Payment status
Refund or cancellation information
Transaction information may be retained for business, accounting, tax, fraud-prevention, dispute-resolution, and legal-compliance purposes.
Appointment Scheduling
Appointments may be scheduled through Squarespace, Acuity Scheduling, or another booking platform.
The information collected through a scheduling or intake process may include:
Name
Email address
Telephone number
Appointment selection
Time zone
Responses to booking or intake questions
Information necessary to administer the appointment
Third-party scheduling services operate under their own privacy policies and terms. The Forged Phoenix is not responsible for the privacy practices, security measures, availability, or content of third-party scheduling platforms.
Email Communications
If you subscribe to our email list, request information, purchase a service, schedule an appointment, or otherwise provide your email address, we may send you communications related to your interaction with The Forged Phoenix.
These communications may include:
Appointment confirmations and reminders
Receipts and transaction notices
Information about services, programs, classes, or events
Requested resources
Important service or policy updates
Promotional or marketing communications
Marketing emails will include an unsubscribe option. You may unsubscribe from promotional communications at any time by using the unsubscribe link included in the email or by contacting amanda@theforgedphoenix.co.
You may continue to receive transactional or service-related communications after unsubscribing from marketing communications, including booking confirmations, receipts, appointment reminders, security notices, and important information about services you have purchased.
Cookies, Analytics, and Advertising
The website may use cookies and similar technologies to:
Operate the website
Maintain functionality
Remember preferences
Understand website traffic and usage
Improve website performance and visitor experience
Support security and fraud prevention
The Forged Phoenix may use analytics services provided by Squarespace or other third parties. Analytics information may include page views, general traffic sources, device information, browser information, and website engagement data.
The Forged Phoenix does not use cookies or similar technologies for targeted advertising or cross-context behavioral advertising. The Forged Phoenix does not sell personal information or share personal information for cross-context behavioral advertising.
Third-party services integrated into the website may use their own cookies or similar technologies according to their own privacy policies. The practices of those third parties are not controlled by The Forged Phoenix.
Depending on your browser, device, and location, you may be able to limit, block, or disable cookies through:
Your browser settings
Your device settings
A website cookie preference tool, if available
Privacy controls provided by third-party service providers
Disabling or restricting cookies may affect website functionality or prevent certain features from operating properly.
Third-Party Services
The Forged Phoenix may use third-party providers to support business operations and deliver services, including:
Website hosting through Squarespace
Appointment scheduling through Squarespace, Acuity Scheduling, or another scheduling provider
Payment processing through Stripe or another payment processor
Email marketing and email communication providers
Video conferencing through Zoom or another virtual meeting provider
Analytics providers
Forms and intake-form providers
File-storage and document-management providers
Business administration and technology providers
These providers may process personal information when reasonably necessary to perform services on our behalf, process a transaction, facilitate an appointment, provide technical functionality, or fulfill your request.
Third-party providers process information under their own privacy policies, terms, and security practices. The Forged Phoenix does not control and is not responsible for the privacy practices, security, availability, or content of third-party services.
A current list of third-party providers used by The Forged Phoenix may be requested by contacting amanda@theforgedphoenix.co.
Sharing of Personal Information
The Forged Phoenix does not sell personal information.
We may share personal information with service providers when reasonably necessary to:
Operate the website
Schedule or provide services
Process payments
Send requested communications
Provide video-conferencing or virtual-session functionality
Store or manage files and business records
Analyze website use and improve services
Prevent fraud or address security issues
Fulfill a request you have made
We may also disclose personal information:
When required by law
In response to a subpoena, court order, warrant, or other legal process
To comply with a governmental or regulatory request
To protect the rights, safety, or property of Bate Consulting, LLC, The Forged Phoenix, our clients, or others
To investigate suspected fraud, abuse, security incidents, or unlawful activity
In connection with a merger, acquisition, financing, sale of assets, restructuring, bankruptcy, or other business transfer
With your consent or at your direction
We do not share personal information for cross-context behavioral advertising.
Data Retention
The Forged Phoenix retains personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, subject to the following general retention framework:
Personal and client records, including intake information, appointment information, session-related information, communications, and service records, are generally retained for the duration of the client relationship and for approximately seven years afterward.
Records may be retained longer when necessary for business records, legal compliance, accounting, tax obligations, dispute resolution, fraud prevention, enforcement of agreements, or other legitimate purposes.
Financial, tax, payment, and transaction records are retained for the period required by applicable law or reasonably necessary for accounting, tax, audit, fraud-prevention, and dispute-resolution purposes.
Marketing contact information is generally retained until you unsubscribe, request deletion, or the information is no longer reasonably necessary for marketing or communication purposes.
Information subject to a lawful deletion request may be retained when necessary to comply with legal obligations, establish or defend legal claims, maintain security, prevent fraud, complete a transaction, or satisfy applicable recordkeeping requirements.
Consumer health data may be retained as necessary to provide requested services and to satisfy applicable legal, accounting, business, security, or dispute-resolution requirements.
At the end of the applicable retention period, The Forged Phoenix will take reasonable steps to securely delete, destroy, or anonymize information, subject to technical limitations and lawful backup or archival retention. Information retained in backups or archives will be deleted or rendered inaccessible in accordance with applicable retention and backup procedures.
Data Security
The Forged Phoenix takes reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, use, loss, misuse, alteration, or disclosure.
Safeguards may include:
Limiting access to personal information to individuals and service providers who reasonably need it
Access controls and account permissions
Password protection
Use of reputable third-party service providers
Encryption in transit for payment processing through the applicable payment processor
Reasonable security practices for website, email, scheduling, and file-storage systems
Monitoring and addressing suspected unauthorized access or security incidents
Maintaining personal information only as long as reasonably necessary
No website, email system, video-conferencing platform, online booking system, payment system, file-storage system, or method of electronic transmission or storage can be guaranteed to be completely secure.
You should avoid sending highly sensitive information through unsecured email or general website forms. You are responsible for using reasonable care when communicating with The Forged Phoenix electronically and for protecting the confidentiality of your own account credentials and devices.
Data Breach Notification
If The Forged Phoenix discovers a security breach involving personal information as defined by the Michigan Identity Theft Protection Act, including MCL 445.72, The Forged Phoenix will investigate the incident and notify affected individuals without unreasonable delay and as required by applicable law.
Notification may be delayed when permitted by law, including when necessary to determine the scope of the breach, restore the integrity of affected systems, or avoid interfering with a law-enforcement investigation or national-security activity.
Notifications will describe the nature of the incident and the information involved to the extent required by applicable law. The Forged Phoenix will notify the Michigan Attorney General and other governmental authorities when required by applicable law.
The Forged Phoenix may also notify affected individuals under other applicable federal or state breach-notification requirements.
Your Rights and Requests
Depending on where you live and applicable law, you may have rights regarding your personal information, including the right to:
Request access to personal information we maintain about you
Request correction of inaccurate or incomplete personal information
Request deletion of personal information, subject to lawful exceptions
Withdraw consent where processing is based on consent
Withdraw consent to receive marketing communications
Opt out of promotional emails at any time
Request information about how personal information is collected, used, or shared
Exercise any additional rights available under applicable state or federal law
Appeal a denial of a privacy request where required by applicable law
To submit a privacy request, contact:
Email: amanda@theforgedphoenix.co
Please describe the nature of your request and provide sufficient information for us to understand and process it. We may need to verify your identity before completing a request to protect personal information from unauthorized access or disclosure.
The Forged Phoenix will respond to a verified request within 45 days of receipt, unless applicable law permits or requires a different period. If additional time is reasonably necessary, we will provide notice of the reason for the extension and the expected response date when required by law.
We will not unlawfully discriminate against you for exercising a privacy right. Certain requests may be denied or limited when permitted by law, including when fulfilling the request would conflict with legal obligations, security requirements, legitimate recordkeeping needs, another person’s rights, or the establishment or defense of legal claims.
Children's Privacy
The website and services of The Forged Phoenix are intended for adults who are at least 18 years old.
The Forged Phoenix does not offer services to minors and does not knowingly collect personal information from anyone under 18. The Forged Phoenix does not knowingly collect personal information from children under 13.
If we learn that we have collected personal information from a person under 18, we will take reasonable steps to delete that information, subject to any legal, security, or technical limitations.
If we learn that personal information has been collected from a child under 13 in a manner covered by the Children’s Online Privacy Protection Act (“COPPA”), we will take reasonable steps consistent with COPPA to delete the information and address any applicable notice or consent requirements.
Parents or legal guardians who believe that a minor has provided personal information to The Forged Phoenix should contact amanda@theforgedphoenix.co.
External Links
The website may contain links to third-party websites, services, booking platforms, payment processors, social-media platforms, or other resources.
Once you leave The Forged Phoenix website, this Privacy Policy no longer applies to the information collected by the third-party website or service. We encourage you to review the privacy policies and terms of any third-party website or service you visit.
The Forged Phoenix is not responsible for the content, security, availability, privacy practices, or policies of third-party websites or services.
Changes to This Privacy Policy
The Forged Phoenix may update this Privacy Policy from time to time as our services, website, technology, business practices, or legal obligations change.
The revised policy will be posted on this website with an updated effective date and last updated date. Unless otherwise stated, changes become effective when posted.
Your continued use of the website or services after changes are posted constitutes acknowledgment of the revised Privacy Policy to the extent permitted by applicable law.
Contact Us
Questions, concerns, or privacy requests regarding this Privacy Policy or the handling of personal information may be directed to:
Bate Consulting, LLC
DBA The Forged Phoenix
Amanda Bate
Email: amanda@theforgedphoenix.co
Website: www.theforgedphoenix.co